1. Introduction

At The Sunnah Products, we are committed to providing a secure shopping experience. This Payment & Security Policy outlines how we handle payments and protect your personal and financial information.

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Online Payment Systems: PayPal, Apple Pay, Google Pay.
  • Other Methods: [Specify any other payment methods if applicable].

When placing an order, you will be prompted to provide your payment details through our secure checkout process.

3. Payment Processing

  • Authorization: All payments are processed through secure third-party payment processors. We do not store your credit card information on our servers. Payment details are encrypted and transmitted securely to the payment processor for authorization.
  • Transaction Security: We use industry-standard encryption technologies (such as SSL/TLS) to protect your payment information during transmission. Our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of security.
  • Order Confirmation: After your payment is authorized, you will receive an order confirmation email with details of your purchase. If there are any issues with payment authorization or processing, we will notify you via email.

4. Security Measures

  • Data Protection: We implement various security measures to protect your personal information. This includes secure servers, firewalls, and intrusion detection systems.
  • Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.
  • Fraud Prevention: We take steps to prevent and detect fraudulent activity. This may include verifying payment details and monitoring transactions for unusual activity. If any suspicious activity is detected, we may contact you for additional verification or suspend transactions until the issue is resolved.

5. Refunds and Chargebacks

  • Refunds: If a refund is issued, it will be processed to the original payment method used for the purchase. Refunds may take [5-10] business days to appear on your statement, depending on your payment method and financial institution.
  • Chargebacks: If you dispute a charge with your credit card issuer, please contact us before initiating a chargeback. We will work with you to resolve any issues and ensure a satisfactory outcome.

6. Privacy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

7. Contact Us

If you have any questions or concerns regarding our Payment & Security Policy, or if you need assistance with a payment issue, please contact us at:

The Sunnah Products
Email: [email protected]